Here’s how to verify your account:
- Login to your account
- On the right hand corner, click the “Settings” icon
- Enter an active mobile number to link your Bitocto account. Request for an OTP code and it will be sent to you via SMS / Whatsapp
- Input your OTP code and proceed to the next step
- Click “Verify”
- You will be required to take pictures of the following:
- Valid National identity document (ID Card)
- Photo of yourself
Please ensure that you have checked all the data correctly as your data cannot be changed. If you wish to do so, you must contact our customer service
- Once you have completed the verification process, our team will check that all the data you have submitted is true and valid. Should you provide any invalid information, your account will not be verified hence you may not carry out any transactions on our platform. Please wait for our email notification